Culinary Club Support

Welcome to Culinary Club Support.
We’re so glad you’re here.

Culinary Club is built around food, connection, and community — and we’re here to make sure your experience is seamless from sign-up to Sunday supper.

If you need assistance, you’ll find answers below. If you still need help, our team is just a message away.

Membership Support

How do I join Culinary Club?
Memberships are available directly through the app or at themarketbythemeatcellar.com. Once enrolled, you’ll receive access to exclusive events, priority booking, and member-only offerings.

How do I manage my membership?
You can update billing, renewal preferences, and account details inside the app under your profile settings.

How do I cancel my membership?
Memberships can be managed or canceled through your account settings in the app. If you need assistance, contact us directly and we’ll help promptly.

Events & Reservations

How do I book a members-only event?
All Culinary Club events are listed in the app under “Events.” Simply select your event and follow the reservation steps.

Can I bring a guest?
Some events allow guest tickets. Details will always be listed within the event description.

What if I can’t attend an event I booked?
Please refer to the event cancellation policy listed at the time of booking. For additional help, contact our support team.

Retail & Special Releases

How do I access exclusive retail drops?
Members are notified in-app when special releases become available. Quantities may be limited.

Do I receive priority access to reservations?
Yes — Culinary Club members receive early access and priority booking for select experiences.

Technical Support

If you’re experiencing issues with:

  • Logging in
  • Event booking
  • Payment processing
  • App functionality

Please contact us with a brief description of the issue, your device type, and the email associated with your membership.

Contact Us

Email: culinaryclub@themeatcellar.com
Response Time: Within 24–48 business hours

For urgent reservation matters, please contact the restaurant location directly.

We believe community starts at the table — and that includes taking care of our members. Thank you for being part of Culinary Club.

Pull up a chair. You’re family here.